Privacy Policy

Introduction

Wasila ("we", "us", or "our") provides lead operations and automation services. This policy describes how we handle personal information when you use our website, products, or services.

Information we collect

We may collect account and contact details (such as name, email, phone), business information, usage and technical data (such as IP address, device type, and log data), and content you submit through forms, chat, or integrations you connect.

Where our clients use our platform to engage their customers, our clients are responsible for their own notices and lawful bases; we process such data as a processor or service provider according to our agreements.

How we use information

We use information to provide and improve our services, authenticate users, communicate about your account, ensure security, comply with law, and fulfill the purposes described when data is collected.

Sharing

We may share data with service providers who assist our operations (hosting, analytics, messaging providers), when required by law, or in connection with a business transfer. We do not sell your personal information.

Retention & security

We retain information as long as needed for the purposes above and implement appropriate technical and organizational measures. No method of transmission over the Internet is completely secure.

Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, or to object to certain processing. Contact us to make a request.