AI frontdesk for automotive workshops
Wasila gives UAE automotive workshops a 24/7 AI receptionist on voice and WhatsApp that captures service intent, vehicle details, and callback preferences in Arabic, English, and Urdu — then hands hot enquiries to advisors.
Why garages lose leads in Dubai
Missed calls during busy bay hours and unstructured WhatsApp threads mean customers call the next garage. Speed and clarity win the enquiry.
Multilingual voice and messaging
Wasila supports Arabic, English, and Urdu voice flows where configured, plus WhatsApp qualification with the same lead record.
What gets captured
Service type, vehicle make/model, urgency, location, and preferred contact channel — structured for advisor follow-up.
Handoff to service advisors
High-intent enquiries notify the right advisor with summaries and suggested next actions inside the Lead OS.
Managed rollout
Wasila ships workflows and tuning as a managed service — not a DIY chatbot widget.
How it works
- Connect voice and WhatsApp
- Collect service intent in AR/EN/UR
- Notify advisors with full lead context
Anonymized Dubai workshop pattern
A Dubai workshop captured after-hours voice and WhatsApp enquiries in three languages and improved first-response time without adding headcount — composite anonymized story.